F.A.Q丨Common problem

Here you can find out the Quick Answers about shopping and shipping method etc.

-Which methods of payment are supported?

At present, the mall supports Paypal, credit cards, Amazon and other payment methods.

-How to place an order?

Select the commodity, and be sure to remark your individualized requirements while placing an order. In case of forgetting remarks, we will contact with you for an acquisition through the mailbox you left.

-Is a refund supported?

Partial non-customized commodities are able to support returns and refunds within 7 days after receiving goods; the customized commodities do not support refunds.

-Delivery time

In general, we deliver goods within 1-2 working days after receiving the order number.

Fill in forms on the contact page, and we will contact with you within 1 working day!

In general, you will receive the order number and express number after the delivery, and you can operate according to instructions in the email.

The replacement is allowed if the commodity is not produced yet.